Terms and Conditions

Who are we?

Female Friendly Finance Limited will support you in trying to obtain your vehicle finance. As a lead generator, we work with credit brokers and will introduce you (by passing on your details) to these brokers for the purpose of trying to obtain your finance. Our friendly team are on hand to support you within this journey and are on hand to answer any questions you may have. Treating Customers Fairly (TCF) is a core part of our culture and we are committed to ensuring you receive a product suitable for your needs and circumstance.

Contact us

Should you have any questions prior to making an application, or have any queries during or after your application has been made, you can contact us on the following information –

E: info@femalefriendly.finance

T: 01244 906306


Female Friendly Finance Limited is an appointed representative of CarCreditUK Ltd who are authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 817120. Our reference number is 840974.  We act as a credit broker, not a lender. You will not be charged a fee for using our services; however, we must inform you that we may receive a commission payment from the broker we introduce your information too. We will never provide you with a recommendation or advise you on certain products, however, we or our brokers will provide you with all the information required to assist you in making an informed decision.

Finance Options

In order to assist you with obtaining vehicle finance, your details will be passed over to brokers with whom we work with. These brokers work with a panel of lenders who they will pass your details onto, please note that in order to assess your credit worthiness they will check your information and perform a search with credit reference agencies, and potentially fraud prevention agencies. They will also use the information that you have provided us to assist them in assessing your current status and affordability. Please note that we cannot guarantee an acceptance and all potential finance is subject to terms and status. Before entering into any agreement, you should ensure you have fully read and understood the agreement you are considering entering into. We encourage you to take the time to read through any documentation provided, and please do ask any questions you may have.


It is extremely important that you look into finance options that are suitable for your current (and potential future) financial situation. Our team will go over all your details to ensure we have the correct information to pass onto our partners, they will attempt to verify this information with the lender, however, please note that evidence of your income may be requested. If you are aware or suspect that your financial position will change in the future, you must inform us. Your credit rating could be adversely affected if you do not make payments when due.


If you wish to make a complaint, please do contact us using the contact information above. For full information on how we handle complaints, please see our complaints procedure – https://femalefriendly.finance/complaints/.

Your Information

In order to process your application, you will need to provide us with some of your personal information. We pride ourselves on handling your information in the most secure and professional way we can. Your data will not be processed without your explicit consent for us to do so, therefore if you do not wish for your application to be processed, we kindly ask that you do not submit your application.

As mentioned above, your information will be passed over to our broker network in order to try to obtain you a finance acceptance. Whilst we have assessed the brokers we work with; we have included their information within our privacy policy so you can fully research how they will use your information.

For further detail on how your information is used by us and who it will be shared with, please view our privacy policy here – https://femalefriendly.finance/privacy-policy/

These are the website terms and conditions (“Terms and Conditions”) of Female Friendly Finance. Please read these Terms and Conditions carefully, they set out the basis on which you are allowed to use this website (the “Site”) and the information contained within it. They protect you as a user of the Site and prevent the Site from being used for any illegal or unauthorised purposes. By proceeding with access to this Site, you are deemed to have accepted both these Terms and Conditions and our Privacy Policy. If you do not wish to be bound by these terms you should not use the Site.

We do our best to ensure that the information on the Site is accurate and helpful at all times. However, the information is general in nature, and is intended as a guide only to the types of products and services offered by Female Friendly Finance. Users are advised to consult with Female Friendly Finance and to check any product or service information for specific information.

You must not under any circumstances seek to undermine the security of the Site or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of this Site or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the Site. You are solely responsible for any information submitted by you to our site. You are responsible for ensuring that all information supplied by you is accurate, up-to-date and not misleading or likely to mislead or deceive.

This Site may include links to other websites which are not owned, operated, or controlled by Female Friendly Finance (“Third Party Websites”). Female Friendly Finance provides you with such links solely for your convenience. The inclusion of such links does not mean or imply that Female Friendly Finance endorses the Third Party Websites, its availability or contents or any agreement or understanding you enter into with a third party through a Third Party Website. Female Friendly Finance does not accept any liability for any loss, damage, expense, costs or liability whatsoever incurred by you in respect of these Third Party Websites.

Female Friendly Finance (“we”, “us”) and potential lenders, insurers, service providers, vehicle suppliers and agents will use your personal details (including sensitive personal data) and information we obtain from other sources to deal with your enquiries, consider your application, including carrying out credit searches, for marketing and to ensure that the services and advertising we offer are tailored to your needs and interests. We, potential lenders, insurers, service providers and agents may contact you by mail, telephone, email, SMS or other electronic messaging service with offers of products or services that may be of interest to you. By providing us with your contact details, you agree to being contacted by the methods and for the purposes set out in, and in accordance with, our Privacy Policy. In assessing your car loan application, we will make enquiries about you including searching your record with the credit reference agencies. You consent to us disclosing details of your finance application and we may use a ‘credit scoring’ or other automated process in deciding whether to accept your application. Your information may also be sent to a 3rd party lender or other brokers for further loan options who may also search your record with the credit reference agencies. If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies to prevent fraud and money laundering. Further details explaining how the information held by fraud prevention agencies may be used can be obtained by contacting us on 01244 906306.

Use of this Site, Third Party Websites, links to the Third Party Websites, and any information available via the Site is at your own risk. To the maximum extent permitted by law Female Friendly Finance disclaims all liability whatsoever, whether arising in contract, tort (including negligence) or otherwise in relation to this Site, Third Party Websites, links to Third Party Websites, and information available via the Site.

We do our best to ensure that the Site operates properly at all times, but we make no warranties as to the availability or accessibility of the Site, and (save as otherwise set out in these Terms and Conditions) we will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the Site.
Female Friendly Finance will not be liable, in contract, tort (including, without limitation, negligence), under statute or otherwise, as a result of or in connection with this Site, any Third Party Websites, links to Third Party Websites, the information or any products or services offered on or through this Site or Third Party Website, whether by Female Friendly Finance or on its behalf, for any:
Economic loss (including, without limitation, loss of revenues, profits, contracts, business or anticipated savings); or
Loss of goodwill or reputation; or
Special or indirect or consequential loss.
If Female Friendly Finance is liable to you directly or indirectly in relation to this Site, any Third Party Websites, links to Third Party Websites, information on the Site or any products or services offered on or through this Site or Third Party Website, that liability (howsoever arising) shall be limited to £100.
Female Friendly Finance will not be liable for any loss, damage, expense, costs, delays or other liability whatsoever (including without limitation any financial losses such as loss of profit) which you may incur as a result of any event beyond our reasonable control (including without limitation any failure of transmission, communication, computer or other facilities or your inability to access the Site for any reason or any failure, error or delay in the sending or receiving of any notice or communication or instruction through the post or any electronic medium).
Nothing in these Terms and Conditions shall be construed as excluding or limiting the liability of Female Friendly Finance or its group companies for death or personal injury caused by its negligence or for any other liability which cannot be excluded by English law.
Where you deal as a consumer, nothing in the above exclusions affects your statutory rights.

If you provide information to Female Friendly Finance on or through this Site, Female Friendly Finance will use it in accordance with the terms of its Privacy Policy. That Privacy Policy forms part of these Terms and Conditions and by using this Site you acknowledge and agree that you accept the terms of that Privacy Policy.

These Terms and Conditions (as amended from time to time) constitute the entire agreement between you and Female Friendly Finance concerning your use of this Site and supersede any previous arrangement, agreement, undertaking or proposal, written or oral between you and Female Friendly Finance in relation to such matters. Female Friendly Finance reserves the right to update these Terms and Conditions from time to time. If it does so, the updated version will be effective as soon as it is uploaded on to this Site and your continued use of the Site will constitute your acceptance of such updated Terms and Conditions. No other variation to these Terms and Conditions shall be effective unless in writing and signed by an authorised representative on behalf of Female Friendly Finance. You should check the Terms and Conditions periodically to ensure that you are aware of and complying with the current version.

These Terms and Conditions shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English Courts. If any provision(s) of these Terms and Conditions is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect. Failure of Female Friendly Finance to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Female Friendly Finance in writing. Unless otherwise expressly stated, nothing in the Terms and Conditions shall create any rights or any other benefits whether pursuant to the Contracts (Rights of Third Parties) Act 1999 or otherwise in favour of any person other than you, Female Friendly Finance and its group of companies.

All circumstances considered.

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